Privacy Statement


This privacy policy sets out how we use and protect any information that you give Helen Izzard Designs when you use our website.  We are committed to ensuring that your privacy is protected. When we ask you to provide information of which you can be identified when using this website, it will only be used in accordance with this privacy policy, which is effective from April 2018.

We may change this policy from time to time by updating this page. Please check this page to ensure that you are happy with any changes.

What information we collect

We may collect the following information:

  • name and title
  • address and contact information including email address
  • demographic information

We require this information to understand our customer’s needs and provide a better service, and more importantly for internal sales record keeping.  We may use the information to improve our products and services and we may periodically send you newsletters, promotional emails about new products, special offers or other information which we think you may find interesting.  We may contact you by email, phone, fax or mail.

How we use cookies

A cookie is a small file which asks your permission to be placed on your computer’s hard drive. Once you agree, cookies help analyse web traffic or let you know when you visit a particular site. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and help us to improve our website in order to tailor it to our customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with an improved website by enabling us to monitor which pages you find useful and those you do not. A cookie does not give us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer, however this may prevent you from taking full advantage of our website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, please note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites, which are not governed by our privacy statement.

Controlling your personal information

You may choose to restrict the collection or use of your personal information.  If you have previously agreed that we can use your personal information for marketing purposes, you may change your mind at any time by writing to or emailing at

We do not sell or distribute your personal information to third parties unless we have your permission or are required by law to do so. You may request details of personal information which we hold about you under the Data Protection Act.  If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

We do not store your personal debit/credit card information, all payment details and transactions online are secure and protected through PayPal.  Please contact us for a full copy of our privacy statement.